Frequently asked questions about gpsria.eu
What do you do with my data?
What you enter remains yours. You can download everything we have from you in one go at any time — that's under Settings in your account, and you'll get a zip file with your data. You can also delete it, and then it's really gone. The privacy statement describes what we keep for each type of data and how long.
Do I need an account to get started?
No. You can do the free check without an account and without an email address; the result appears on screen immediately and gets its own address that you can save. You only need an account if you want to keep your answers and be tracked.
Can I cancel on a monthly basis?
Yes. There's no notice period and no minimum term. What you've built up so far, you can take with you when you cancel via the same download.
Is this advice?
No. We explain what applies and what is expected of you, including where to find it. That's not a judgment about your own situation — for that, you engage an adviser or contact the authority responsible.
Is your question not listed? Feel free to ask it — you'll get an answer from a human.
What certificates and approvals does your company hold?
gpsria.eu works with independent laboratories and certification bodies to test all products according to international standards. We hold CE certification, ISO certificates and specific attestations for different product categories. These documents are available in multiple languages and provided upon request. Our certification process is transparent and regularly audited.
What does your quality assurance system look like?
We apply strict quality standards at every stage of development and production. All items undergo multiple testing rounds before leaving the factory. Our staff are trained in international safety requirements and guidelines. We conduct regular internal audits and work with external inspectors to maintain standards.
How do you communicate safety information to your customers?
Safety is not a one-time matter. gpsria.eu prepares detailed safety information sheets for each product in all relevant languages. This information is available online and also appears on packaging and in manuals. We proactively inform customers about updates, new guidelines and potential product notifications via our newsletter and website.
What happens if a problem does arise?
We have a clear escalation protocol. Customers can report safety issues directly via our contact form or telephone number. Our team takes every report seriously and acts quickly. If necessary, we carry out recalls or send updated information. We document everything and share findings with regulators where relevant.