Topics

Topics — product safety regulated, demonstrable and per language

What is your situation?

Choose the situation that matches your business. Each topic answers one question, with the location in the regulation included.

What is your role?

• What is the GPSR and which products does it apply to?
• Am I a manufacturer, importer or distributor under the GPSR?
• Am I a manufacturer if I put my own brand on a purchased product?
• What are the obligations of a distributor under the GPSR?
• What are my obligations if I import products from China?
• What is my role as a dropshipper under the GPSR?
• What is an EU responsible person and who can be one?
• Do I become the responsible person myself if I act as a fulfilment service provider?
• do I need to comply with GPSR if I sell items privately on a marketplace
• do GPSR rules also apply to secondhand or vintage items I sell
• what obligations do I incur as a manufacturer of a private label product
• can I act as both importer and distributor for the same product under GPSR
• do I need to comply with GPSR if I sell handmade products via Etsy or my own shop
• can I act as an EU responsible person with my own business registration number

What must be on the product page

• What information must be on my product page under the GPSR?
• Can I use English warnings in a Dutch webshop?
• Can I use a QR code to link to safety information?
• What must be on the label of my product?
• Do I have to put a batch number on my products?
• must I display warning pictograms on my product page
• must the image on my product page show the safety label
• what contact details of the responsible person must appear on my website
• must I state from what age a product is safe
• must my product packaging comply with GPSR rules in addition to the label

The file behind the product

• How do I conduct a risk analysis for my product under the GPSR?
• Which documents must I request from my supplier?
• How long must I keep my product documentation?
• What is an internal compliance system under the GPSR?
• Do I have to register complaints about my products?
• can I have the risk analysis for my product carried out by an external company
• what should I do if my supplier refuses to send test reports or documents
• do I need to create a separate product file for each colour or size variant
• if my product has CE marking, do I automatically comply with GPSR
• must I keep a technical file if my product has never caused problems
• must I include a complaint received via social media in my complaint register

Marketplaces and enforcement

• What do I need to fill in for the GPSR fields on bol?
• What does Amazon want from the responsible person in the EU?
• Why was my product removed from the marketplace?
• Why is customs blocking my shipment without a responsible person?
• Which supervisor checks product safety at webshops?
• what must I fill in as a seller on Etsy for GPSR

When something goes wrong

• When do I have to report an accident involving my product?
• How do I report an unsafe product via the Safety Business Gateway?
• What must a recall action meet under the GPSR?
• What is Safety Gate and how do I follow notifications in my product category?
• must I take out product liability insurance as an online shop
• what should I do if a customer says a product caused them injury